Refund Policy

Effective Date: 01 September 2025

At www.getepw.com, we strive to deliver high-quality EnergyPlus Weather (EPW) files and related services. Please read this Refund Policy carefully before making a purchase.

1. No Refunds

All purchases made on www.getepw.com are final and non-refundable.

• Once credits are purchased or files are generated, we cannot provide refunds, cancellations, or exchanges.

• By completing a transaction on our Website, you acknowledge and agree that you are not entitled to a refund for any reason, including but not limited to:

  • Change of mind

  • Incorrect selection of location, dataset, or year

  • Misuse or misapplication of the files

  • Incompatibility with your intended software environment

2. Exceptions

Refunds will only be considered if required by applicable law in your jurisdiction.

3. Support

If you experience an issue accessing or downloading your purchased files, please contact us, and we will work with you to resolve the technical problem.

Company Name: Ambiator Private Limited
Address: Hyderabad, TG, India
Email: info@mail.getepw.com

GetEPW is a trademark of Ambiator Private Limited.